Shipping policy
Shipping Policy – Zayvera Collection
Overview
At Zayvera Collection, we aim to deliver your favourite jewellery and sunglasses quickly and safely. This Shipping Policy explains our delivery process, timelines, and charges.
1. Shipping Locations
We currently ship all across Pakistan.
2. Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Estimated delivery time: 1-2 business days for orders within Lahore District.
- 3-5 business days for orders all across Pakistan
- Delivery times may vary depending on your location.
Note: Remote areas may experience slight delays.
4. Shipping Charges
- Standard shipping charges will be calculated at checkout.
- We may offer free shipping on selected promotions or order values.
5. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan.
- Please ensure you provide a correct phone number and address for smooth delivery.
- Our team may contact you to confirm your order before dispatch.
6. Order Tracking
- Once your order is shipped, you may receive a tracking ID via SMS or email (if applicable).
- You can use this to track your delivery status.
7. Delivery Delays
While we try our best to deliver on time, delays may occur due to:
- Courier issues
- Weather conditions
- Public holidays
- Unexpected circumstances beyond our control
Zayvera Collection is not responsible for such delays.
8. Incorrect Address
- Please ensure your shipping details are accurate.
- We are not responsible for failed deliveries due to incorrect or incomplete addresses.
9. Damaged or Missing Items
- If your order arrives damaged or incomplete, contact us within 24 hours of delivery.
- Please provide clear pictures for verification.
10. Contact Us
For any shipping-related questions:
Zayvera Collection
📧 umerliaqat5144@gmail.com
📞 03290010055
📍 Ali Park, Bedian Road, Lahore Cantt